Calm Warden support – Krautbytes

Get help

Email support@krautbytes.de with your app or extension version, operating system, browser and a short description of what happened. Never send your password, a full payment card number or your browsing history. If a screenshot helps, hide unrelated personal information.

Pro access is missing

Purchases are currently disabled. If you have a complimentary or existing entitlement, please do not attempt another purchase. Check that you are signed in to the Calm Warden account used for the purchase and that your device is online. Refresh the subscription status; for an existing store purchase, use Restore purchases if available. If access is still missing, contact support with the store, purchase date and order reference. Send these details privately, never in a public review.

Use Pro on another device

Sign in with the same Calm Warden account. A matching store email address alone does not link separate Calm Warden accounts. Purchases and web checkout are disabled in this release. Complimentary Pro is assigned separately and does not become a paid subscription.

Cancel a subscription or request deletion

Manage or cancel the subscription with the store where you bought it. Uninstalling the app, signing out or deleting your Calm Warden account does not cancel that subscription. Request account deletion in the extension settings and reauthenticate if asked. You can also contact contact@krautbytes.de from your account email address. We may need to verify account ownership; never email a password.

Language and website access

The extensions support the same twelve interface languages as the app. Open the extension settings to change language. Initial selection uses browser language and regional fallback, then English when no supported choice is available. Check the extension’s website permission if a rule is not applied.